Privacy Policy

Privacy Policy

1. Submission of personal information


Each visitor who visits our website must register personal information that is complete and true for the smooth processing of each offer request.


When requesting a quote, the user is asked to submit their details such as full name in the case of a natural person or their full name in the case of a legal entity, their address (street, number, postal code), mobile and landline phone number, email.


In the event that the customer requests the issuance of an invoice, he should submit additional information such as his profession, the tax identification number T.I.N and the tax office to which it belongs.


For the purpose of personalizing information and providing a better personalized service, the user can, if he wishes, fill in additional information about him such as his birth certificate and age, his website if he has one, the way he initially came into contact with our company.


2. Sending newsletters upon consent


When you register in our online store, you are invited if you want to register your email and choose to send you newsletters regardless of other messages you will receive from our company for the processing of the request offer or your order.


Our company sends newsletters only to registered users of the online store who have given their consent specifically to it either during registration or by any other document (and not to ordinary visitors).


Also, the user's consent can be revoked at any time and with any relevant message. Unsubscribing is done easily and without charge as long as it is requested in writing by the user.


3. Processing and Privacy Policy


The user - our customer accepts and agrees that in order to carry out any transaction with our company through our website, he is obliged to complete his information as a simple visitor (visitor) giving all necessary information for the correct execution of the sale. In other words, he undertakes the obligation to declare to us a true e-mail and product shipping address, while he acknowledges that any false statement renders impossible the execution of any sales contract between us. The conditions are created for the demand for compensation from our side, in the event that our company suffers a positive loss from this culpable behaviour.


Our company is in possession of the personal data entered by the user - customer (name, surname, address of residence or registered office of the company, product shipping address, e-mail address, telephone numbers) and therefore becomes Data Controller within the meaning of the Regulation of the European Union 2016 /679 (General Data Protection Regulation). Any use or processing of this data and in general the electronic trace left by the user in our store, is done exclusively and in accordance with what is defined by the general data protection regulation.


The user can at any time exercise the rights provided for in the above regulation and in particular:


the right to information and access to his data processed by our company

the right to restrict the processing of data

the right to correct and delete part or all of his personal data

the right to object, i.e. to raise objections to the processing of his personal data.

It should be noted that the exercise of some of the above rights may not allow the completion of the sales contract with our company. The above data is processed by our company mainly until the execution of the contract is completed and further some basic information is kept that proves the legality of the processing on our part.


The user has the sole and absolute control of this information and can at any time modify or delete it from his account, after communication where necessary - without the consent of the company. Some minimal identifying information to fulfil an order will always be requested by our store software solely for that order.


If the user wishes to delete all the data concerning him in our information base, he can contact our company through a written electronic message, and exercise his right to be forgotten regarding the data he produced with any transaction on our website and his interaction with it. Our company is obliged to delete them immediately.


Regarding the sending of newsletters, our company sends newsletters only to registered users of the online store who have given their consent specifically to this either during their registration, or by any other document (and not to ordinary visitors). Also, the user's consent can be revoked at any time and with any relevant message. Unsubscribing is done in easily and without charge, as long as it is requested in writing by the user.


The above rights and their exercise by the user are subject to restrictions to the extent that they conflict with current legislation and other applicable provisions regarding the retention of user and company transaction data for the purposes of tax and financial transparency of the company, proof of consent etc.


For the user to exercise his rights and in general to raise objections to the processing of his data in accordance with the general data protection rule, the user can contact our company from Monday to Friday on the phone 210 5156300 or send an e-mail message to regarding Viewing Objections to Personal Data Processing. In any case, he is entitled to submit questions and complaints in relation to the processing of his personal data by our company, to the national supervisory authority, i.e. to the Personal Data Protection Authority, offices Kifisias 1-3, 115 23 Athens, contact phone number 210 6475600, email address


The user should be aware that in order to ensure the proper functioning of our website, we sometimes place small data files on his computer, so-called cookies. You can read more about these files below in the cookies policy. The user chooses during his initial visit to our website, if he accepts the storage of the cookies mentioned in the pop-up window or can choose any of them.





To ensure the proper functioning of our website, we sometimes place small data files on your computer, so-called "cookies".


What are cookies?


Cookies are small text files that a website stores on your computer or mobile device when you visit that website. In this way, the website remembers your actions and your preferences (such as login code, language, font size and other display preferences) for a period of time, so you don't have to enter those preferences every time you visit that website.


How do we use cookies?


We use cookies to personalize content and ads, provide social media features, and analyse our traffic. We want you to have the best browsing experience on our website. The legislation states that we can store cookies on your device, as long as they are absolutely necessary for the operation of this website. For all other types of cookies, we need your consent.


You can change or withdraw your consent at any time through the Cookie settings on our website.


The information about the existing cookies is not used to identify you personally and is not used for any purpose other than that mentioned in this text.


How to control cookies


You can control and/or delete cookies according to your wishes. Details can be found here: You can delete all cookies already on your computer, as well as set most web browsers to prevent the installation of cookies. However, in this case, you may need to adjust certain preferences yourself each time you visit a website, and some services may also not work.


Changes to the Cookies Policy


This Cookies Policy may be modified at any time. For this reason, we consider it appropriate that you refer to this Policy regularly. This came into force on May 23, 2018. In case of amendment, the date on which it took place will be indicated. The Cookies Policy, as configured by the most recent modification, is always considered valid.


5. Transmission of data to transport companies and courier companies


Our company, for the execution and delivery of each order, obligatorily transmits to a third party the minimum necessary personal data for the processing of the shipment.


These data that are transmitted to a third party (courier company or transport company in general) are the name, address (street, number, city, area) and contact telephone number of the recipient user, exclusively for the purpose of carrying out the transport and delivery of the products. As our company cooperates with external third-party transport service providers, the transmission of this personal data is mandatory for the successful execution of the user's order.


In the event that the user does not consent to the above transmission, he must pick up his order from our company's offices only. Otherwise, the order cannot be executed.


In the event that the user wishes to have the full details of the transport company, which undertakes the delivery of his order, these are available upon written request.


6. Orders in favour of third parties


In the event that the user places an order and the recipient is a different person from the user or from the invoicing entity (if he is a natural person), the user responsibly declares to our company that he has the express consent and consent of the third natural person, for the submission and registration of the necessary personal data that will allow the execution of the order, especially the invoicing in favour of a third party or the delivery of the order (these include the name, full address details and the registration of the telephone number).


In the unfortunate event that our company is involved in any way in a conflict with a third party regarding the processing of his personal data, the user who responsibly declared initially, accepting the terms of this sales contract, the consent and consent of a third party, will undertake fully whatever damage is caused to the detriment of our company and will make any compensation deemed necessary against all parties involved.